Returns & Exchanges

At MARTÏ, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our streamlined process ensures that your fashion needs are met with the highest level of care and efficiency.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original MARTÏ packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.